Render Node licence issue.

Hi,

Here are the steps I’d recommend for tracking this down:

[]Using the License Manager Tools found in the Krakatoa folder in the Start menu, go to the Config Services page and use the View Log… button to see the log information for the license server. If there is any mention of an error or possible problem that can be useful. Consider posting this information so we can better assist you. In your case, I believe there should be no issues since your workstation is getting a license correctly.[/]

[]Double check (on the render node) that the registry key HKEY_LOCAL_MACHINE\Software\FLEXlm License Manager\THINKBOX_LICENSE_FILE has the string value ‘@192.168.1.14’. In your case I believe you have already done this. Try restarting the render node because this information can be cached with a previous incorrect value in rare cases.[/]

[] Disable any firewall that may be blocking your render node from connecting to the license server. On your machine 192.168.1.14, you should disable the built-in Windows firewall (temporarily, for testing purposes) and any 3rd party firewall (ex. Norton Internet Security). In Windows 7 you can do this in the Control Panel at Control Panel\System and Security\Windows Firewall\Customize Settings.Try again with the render node. If you check the license server log again, you should see something like this: 11:36:05 (thinkbox) OUT: “krakatoa-render” Conrad@192.168.77.235 If no entries are appearing that means your render nodes are unable to reach the license server. If they are configured correctly, this usually indicates that a firewall is preventing the connection.[/]

Please let me know how it goes when you follow these steps.

If you go into the control panel Control Panel\System and Security\Windows Firewall\Allowed Programs there is a list of programs that are allowed through the firewall. You will want to make sure there is an entry for Thinkbox licensing daemon … etc and lmgrd. If these aren’t there you should manually add them by path (C:\Program Files (x86)\Thinkbox\Krakatoa\etc\Win32\thinkbox.exe and C:\Program Files (x86)\Thinkbox\Krakatoa\etc\Win32\lmgrd.exe respectively).

On my computer there seems to be two entries for each of them where one entry has a check for Home/Work (Private) and the other is checked for Public. I recall recently having a problem with a different program that I solved by enabling both checkboxes on both entries so that might help in your situation. If you only have one entry, just check both boxes on it.

This is correct. If you wanted to use your workstation license for partitioning there are options in the Partitioning rollout for calculating some of the partitions locally. If you are doing 10 partitions, you can use the Partition range from: 1 to: 7 controls to submit 2/3s of the work to Deadline (via the Submit Partition Range to Deadline button) and process the remaining partitions using the Generate Partition Range Locally… button by changing the Partition range from: 8 to: 10 afterwards.

You can apply the same concept to rendering images as well. If your sequence consists of frames [0-100] then you could (using the 3ds Max render dialog) change this range to [0-70] before submission and then render [71-100] locally.

Its not perfect since it requires more manually twiddling to submit, and you don’t get the automatic load-balancing from Deadline. I’ll make sure we do some brainstorming for future releases of Krakatoa to see if this process can be automated.